Nurx review
Nurx is a telehealth platform best known for birth control and PrEP that also sells at-home STI kits — and it's the one at-home service that can run your test through insurance. You self-collect at home, mail to a CLIA/CAP lab, and the medical team can prescribe treatment within 24 hours of a positive. The insurance angle is genuinely unique, but the trade-offs are real: it's the slowest in the category, charges a service fee even when insured, and isn't available everywhere. Here's our full review.
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- Our rating
- 3.5/5
- insurance billing; slow & limited
- Results
- ~7 days
- slowest of the major kits
- Insurance
- Accepted
- rare for an at-home kit
- Kits from
- $150
- uninsured; ~$75 with insurance + fee
Our verdict
Is Nurx worth it?
Nurx earns its place for one standout reason: it's the only major at-home STI service that bills insurance, which can drop a kit from $150 to around $75 — and it bundles treatment, birth control and PrEP in one account, prescribing within 24 hours of a positive. But it's a qualified recommendation. It's the slowest service we reviewed (about 7 days), charges a mandatory $14.50–$29.50 service fee on every order even when insured, doesn't test for herpes, and is only available in roughly 28–29 states. Its customer reputation is also weak — a Better Business Bureau rating around 1.1 with billing and support complaints, and a confirmed 2021–2022 incident where website tracking pixels sent personal health data to Google, Meta and TikTok. If insurance coverage or bundled birth control/PrEP is the priority, it's worth it; for pure speed or breadth, look elsewhere.
Check prices at NurxThe full review
Nurx in depth
Our hands-on take on what Nurx gets right, where it falls short, and how it stacks up.
The one at-home kit that runs through insurance
Almost every at-home STI service is strictly self-pay, which is exactly why Nurx stands out: it bills most private insurance, and that can take a kit from $150 down to around $75. The bigger picture is bundling — testing, treatment within 24 hours of a positive, birth control, PrEP and HPV screening all live in one account, with samples run by CLIA-certified, CAP-accredited Molecular Testing Labs. For someone already managing contraception or PrEP, consolidating sexual-health care under one login is a genuine convenience few rivals match.
The trade-offs you're accepting
The insurance angle comes with real friction. Nurx is the slowest kit we tested at about 7 days, tacks a mandatory $14.50–$29.50 service fee onto every order even when insured, skips herpes entirely, and only serves roughly 28–29 states. Its reputation is shaky too — a BBB rating near 1.1 and a confirmed 2021–22 tracking-pixel leak. If you want the same testing-plus-treatment model nationwide, Wisp covers all 50 states (our Wisp vs Nurx comparison weighs them directly); to skip the service fee entirely, Everlywell sells single tests from $69, and Nurx vs LetsGetChecked covers the speed gap.
How it scores
Nurx rated by category
We score every service on the things that actually matter, then weight them into one overall rating.
Overall · out of 5
Insurance
4.7/5The only major at-home STI kit that bills insurance — a genuine cost advantage.
Care bundle
4.3/5Treatment within 24h of a positive, plus birth control, PrEP and HPV screening in one account.
Accuracy
4.4/5Samples run through Molecular Testing Labs (CLIA-certified, CAP-accredited).
Speed
2.8/5About 7 business days — the slowest of the major at-home services.
Value & fees
3.0/5A mandatory $14.50–$29.50 service fee applies to every order, even with insurance.
Trust & privacy
2.6/5BBB ~1.1 with billing/support complaints, plus a confirmed 2021–22 tracking-pixel data leak.
Is it right for you?
Who Nurx is — and isn't — for
Choose Nurx if…
- You want to run an at-home STI kit through your insurance
- You also want birth control, PrEP or HPV screening from one provider
- You want treatment prescribed quickly if you test positive
- You're in one of the ~28–29 states Nurx serves
- You're not in a hurry for results
Look elsewhere if…
- You need fast results — Nurx is the slowest major kit (~7 days)
- You want herpes testing (it doesn't offer HSV-1 or HSV-2)
- You're outside its ~28–29 state footprint
- You're put off by a mandatory service fee on every order, even insured
- Data privacy is a top concern (see its 2021–22 pixel breach)
The honest take
Nurx pros & cons
Pros
- The only major at-home STI kit that bills insurance (kits can drop to ~$75)
- Bundles testing with treatment, birth control, PrEP and HPV screening
- Prescribes treatment within 24 hours of a positive result
- Samples processed by CLIA-certified, CAP-accredited Molecular Testing Labs
- Free two-way shipping; discreet packaging; unlimited provider messaging
Cons
- Slowest turnaround of the major kits — around 7 business days
- Mandatory $14.50–$29.50 service fee on every order, even with insurance
- No herpes (HSV) testing; smaller panel than myLAB Box or LetsGetChecked
- Only available in roughly 28–29 states
- Weak reputation: BBB ~1.1 with billing and support complaints
- Confirmed 2021–2022 tracking-pixel leak sent health data to Google, Meta and TikTok
Step by step
How Nurx works
-
1
Order online
Choose an STI kit tier (Basics, Healthy V/Woman, or Full Control). Enter insurance if you have it; a mandatory service fee applies either way.
-
2
Kit ships free
A discreet kit arrives; self-collect a finger-prick, urine and/or swab sample at home and mail it back with the prepaid label.
-
3
Results in ~7 days
Results post to your secure account about a week after the lab receives your sample, and the medical team reaches out.
-
4
Treatment if positive
Nurx's providers can prescribe treatment within 24 hours of a positive — and you can manage birth control or PrEP in the same account.
What it costs
Nurx pricing
Accepts insurance (uncommon for at-home kits); uninsured kits start at $150, around $75 with insurance — but a $14.50–$29.50 service fee applies to every order regardless.
| Test | Price |
|---|---|
| HPV add-on (with insurance) | $49 |
Basics Covered
Chlamydia, gonorrhea and HIV
Healthy V / Healthy Woman
Adds trichomoniasis to chlamydia, gonorrhea and HIV
Full Control
Chlamydia, gonorrhea, HIV, syphilis and hepatitis C
Screens for
- Chlamydia
- Gonorrhea
- HIV
- Trichomoniasis
- Syphilis
- Hepatitis C
- HPV
Before you buy
Nurx: the fine print
- Sample collection
- Self-collect at home — finger-prick, urine and/or swab
- Insurance & payment
- Bills most private insurance (rare for at-home); $14.50–$29.50 service fee always applies
- Doctor consult
- Medical team can prescribe treatment within 24 hours of a positive
- Privacy
- HIPAA-compliant; statement shows 'Nurx.co' — note the 2021–22 tracking-pixel breach
Good to Know
Nurx review FAQs
Common questions about Nurx — cost, accuracy, results and how it works.
Does Nurx take insurance for STD testing?
Yes — and that's its defining feature. Nurx is the only major at-home STI service that bills most private insurance plans, which can bring a kit down to around $75. Note that a mandatory service fee ($14.50–$29.50) is charged on every order, even when insurance covers the test itself.
How much does Nurx cost?
Uninsured kits start at $150 (Basics) and run $190–$220 for the larger panels; with insurance, your share is typically around $75 plus the service fee. An HPV add-on is $49 with insurance.
How long do Nurx results take?
About 7 business days after the lab receives your sample — the slowest of the major at-home services. If speed matters, a walk-in lab or a faster kit is a better fit.
Can Nurx prescribe treatment?
Yes. If you test positive, Nurx's medical team can prescribe treatment within about 24 hours, and you can manage birth control or PrEP in the same account — part of why people choose it over a test-only service.
Is Nurx available everywhere?
No — Nurx STI testing is available in roughly 28–29 states, not nationwide. Check your state before ordering. Services like Wisp cover all 50 states.
Is Nurx private and safe?
Nurx is HIPAA-compliant and bills statements discreetly as 'Nurx.co.' However, it disclosed that website tracking pixels sent personal health information to Google, Meta and TikTok between November 2021 and December 2022 — a real privacy incident worth weighing.
Editorial standards
Medically reviewed · Updated
Reviewed by Jordan Vance, Lead Reviews Editor · Independent testing & product reviews
Evaluates at-home and lab STD-testing services hands-on against a fixed rubric — accuracy & lab credentials, price, privacy, turnaround and support — and discloses every affiliate relationship. Reviews are editorial, not medical advice; clinical claims are checked by our medical team.
4 Sources
Provider
- Nurx — official site https://www.nurx.com/
Reviews & ratings
Privacy & security
- Nurx tracking-pixel breach disclosure https://straussborrelli.com/2023/05/11/nurx-pixel-data-breach-investigation/
Clinical guidance
- CDC — STI screening recommendations https://www.cdc.gov/std/treatment-guidelines/screening-recommendations.htm
See how we review STD testing services — the categories we score, how we verify pricing, and why our affiliate links never change a rating.
Compare
How Nurx compares
Nurx versus the other STD testing services we've reviewed, side by side.
| Service | Our rating | Type | Results | Best for | |
|---|---|---|---|---|---|
| NurxThis review | 3.5 | At-home kit | About 7 business days after the lab receives your sample | Billing insurance for an at-home kit | You're here |
| MISTR | 4.5 | Clinic & treat | Provider-coordinated; medication ships after labs clear | Free PrEP & DoxyPEP, no in-person visit | Read review |
| LetsGetChecked | 4.3 | At-home kit | 2–5 days after the lab receives your sample | Best overall at-home kit | Read review |
| STDcheck | 4.3 | Lab visit | 1–2 days (secure online portal) | Fastest results & widest lab network | Read review |
| Priority STD Testing | 4.2 | Lab visit | 24–72 hours via secure online portal | Same-day testing with treatment | Read review |
| Q Care Plus | 4.2 | Clinic & treat | Provider-coordinated; first scripts/kits shipped after the visit | PrEP with built-in STI testing & treatment | Read review |
| Visby Medical | 4.2 | At-home kit | About 30 minutes, read in the app | Fastest at-home result (30 min) | Read review |
| Walk-In Lab | 4.2 | Lab visit | 1–2 days (single tests); 3–5 days (panels) | Widest test catalog & lab choice | Read review |
| HealthLabs | 4.1 | Lab visit | 1–3 days (HIV RNA early detection 2–4 days) | Price match & broadest panels | Read review |
| Labcorp | 4.1 | Lab + at-home | 1–4 days (lab) or 15–30 minutes (at-home rapid kits) | Big-lab testing, in person or at home | Read review |
| CVS MinuteClinic | 4.0 | Clinic & treat | Rapid for some tests in-clinic; send-out lab results typically a few days | In-person evaluate & treat | Read review |
| FOLX Health | 4.0 | Clinic & treat | Up to about 5 business days for Quest lab results | LGBTQ+-affirming sexual health | Read review |
| myLAB Box | 4.0 | At-home kit | 2–5 days after the lab receives your sample | Widest at-home panel & couples kits | Read review |
| Personalabs | 4.0 | Lab visit | 24–48 hours via secure online portal | Physician-backed ordering | Read review |
| Quest Diagnostics | 4.0 | Lab + at-home | 2–5 days via the MyQuest app/portal | The national lab itself | Read review |
| Sesame | 4.0 | Lab visit | Often under 24 hours from collection | Transparent cash-pay labs | Read review |
| Ulta Lab Tests | 4.0 | Lab visit | 24–48 hours via secure online portal | Quest catalog breadth | Read review |
| Wisp | 4.0 | At-home kit | 3–5 days after the lab receives your sample | Test and treat in one place | Read review |
| Any Lab Test Now | 3.9 | Lab visit | 3–5 business days after collection | Walk-in storefront testing | Read review |
| PlushCare | 3.9 | Clinic & treat | 1–5 business days, with doctor follow-up | Virtual doctor visit + treatment | Read review |
| Private MD Labs | 3.9 | Lab visit | First results next day; complete results up to 7 business days | Low upfront cost & money-back | Read review |
| Request A Test | 3.8 | Lab visit | Typically 1–3 business days via a secure online account | Established low-cost lab ordering | Read review |
| Rapid STD Testing | 3.7 | Lab visit | 1–2 business days via secure online portal | Concierge testing with treatment | Read review |
| DirectLabs | 3.6 | Lab visit | 24–48 business hours via the MyDLS portal | Cheap individual tests | Read review |
| Everlywell | 3.6 | At-home kit | About 5–7 days after the lab receives your sample | Retail pickup & wellness range | Read review |
NurxThis review
3.5- Type
- At-home kit
- Results
- About 7 business days after the lab receives your sample
- Best for
- Billing insurance for an at-home kit
MISTR
4.5- Type
- Clinic & treat
- Results
- Provider-coordinated; medication ships after labs clear
- Best for
- Free PrEP & DoxyPEP, no in-person visit
LetsGetChecked
4.3- Type
- At-home kit
- Results
- 2–5 days after the lab receives your sample
- Best for
- Best overall at-home kit
STDcheck
4.3- Type
- Lab visit
- Results
- 1–2 days (secure online portal)
- Best for
- Fastest results & widest lab network
Priority STD Testing
4.2- Type
- Lab visit
- Results
- 24–72 hours via secure online portal
- Best for
- Same-day testing with treatment
Q Care Plus
4.2- Type
- Clinic & treat
- Results
- Provider-coordinated; first scripts/kits shipped after the visit
- Best for
- PrEP with built-in STI testing & treatment
Visby Medical
4.2- Type
- At-home kit
- Results
- About 30 minutes, read in the app
- Best for
- Fastest at-home result (30 min)
Walk-In Lab
4.2- Type
- Lab visit
- Results
- 1–2 days (single tests); 3–5 days (panels)
- Best for
- Widest test catalog & lab choice
HealthLabs
4.1- Type
- Lab visit
- Results
- 1–3 days (HIV RNA early detection 2–4 days)
- Best for
- Price match & broadest panels
Labcorp
4.1- Type
- Lab + at-home
- Results
- 1–4 days (lab) or 15–30 minutes (at-home rapid kits)
- Best for
- Big-lab testing, in person or at home
CVS MinuteClinic
4.0- Type
- Clinic & treat
- Results
- Rapid for some tests in-clinic; send-out lab results typically a few days
- Best for
- In-person evaluate & treat
FOLX Health
4.0- Type
- Clinic & treat
- Results
- Up to about 5 business days for Quest lab results
- Best for
- LGBTQ+-affirming sexual health
myLAB Box
4.0- Type
- At-home kit
- Results
- 2–5 days after the lab receives your sample
- Best for
- Widest at-home panel & couples kits
Personalabs
4.0- Type
- Lab visit
- Results
- 24–48 hours via secure online portal
- Best for
- Physician-backed ordering
Quest Diagnostics
4.0- Type
- Lab + at-home
- Results
- 2–5 days via the MyQuest app/portal
- Best for
- The national lab itself
Sesame
4.0- Type
- Lab visit
- Results
- Often under 24 hours from collection
- Best for
- Transparent cash-pay labs
Ulta Lab Tests
4.0- Type
- Lab visit
- Results
- 24–48 hours via secure online portal
- Best for
- Quest catalog breadth
Wisp
4.0- Type
- At-home kit
- Results
- 3–5 days after the lab receives your sample
- Best for
- Test and treat in one place
Any Lab Test Now
3.9- Type
- Lab visit
- Results
- 3–5 business days after collection
- Best for
- Walk-in storefront testing
PlushCare
3.9- Type
- Clinic & treat
- Results
- 1–5 business days, with doctor follow-up
- Best for
- Virtual doctor visit + treatment
Private MD Labs
3.9- Type
- Lab visit
- Results
- First results next day; complete results up to 7 business days
- Best for
- Low upfront cost & money-back
Request A Test
3.8- Type
- Lab visit
- Results
- Typically 1–3 business days via a secure online account
- Best for
- Established low-cost lab ordering
Rapid STD Testing
3.7- Type
- Lab visit
- Results
- 1–2 business days via secure online portal
- Best for
- Concierge testing with treatment
DirectLabs
3.6- Type
- Lab visit
- Results
- 24–48 business hours via the MyDLS portal
- Best for
- Cheap individual tests
Everlywell
3.6- Type
- At-home kit
- Results
- About 5–7 days after the lab receives your sample
- Best for
- Retail pickup & wellness range
Top alternatives to Nurx
If Nurx isn't quite right, these are the closest options we'd point you to instead.
Want testing plus treatment in all 50 states? Wisp covers the whole country (no insurance, though).
Prefer to skip the service fee and buy off a shelf? Everlywell sells single tests from $69.